Administration of the Network Rail Private Medical Healthcare Trust Scheme

Network Rail requires a qualified supplier to administer its private medical healthcare trust scheme for management‑grade employees and controller grades, a total of approximately 13,900 staff. The scheme is implemented through a trust deed rather than a master trust, and it must include a Stop‑Loss (SSL) agreement set at appropriate limits to manage collective risk. The program offers senior leaders family coverage and allows other employees to add partners and dependants at an additional cost, with four distinct levels of cover—Single, Married, Single Parent Family, and Family—ensuring flexibility and choice for all participants.

The trust is designed to provide a wide geographical reach across Great Britain, covering all routes and regions where Network Rail operates, and must scale quickly to accommodate fluctuating participation levels. Clinical pathways that bypass the need for a General Practitioner referral are integral, covering conditions such as certain cancers, physiotherapy, osteopathy, and mental health support. Rates are structured to remain affordable for a workforce with diverse demographics, while the scheme respects the Public Sector Equality Duty, requiring all suppliers to uphold standards eliminating discrimination and promoting equality.

The supplier must administer the scheme in compliance with trust deed provisions, maintain the specified stop‑loss arrangement, and provide tiered coverage with GP‑referral‑free pathways in accordance with the outlined technical requirements.

Network Rail requires a supplier to administer its private healthcare trust offering to its management grade employees (Bands 1-4).
High level requirements are:
1. Supplier to administer Network Rail’s contractual private medical healthcare benefit to management grade employees (Bands 1-4) and controller grades. This is approximately 13,900 employees.
2. This is to be a Healthcare Trust scheme. This will be through a Trust Deed, as is being used now, not a Master Trust.
3. The scheme must be administered with a specific stop loss (SSL) agreement set at appropriate levels.
4. The scheme must offer senior leaders family cover and for everyone else the ability to add on partners and dependants at an additional cost. There should be four levels of cover: Single, Married, Single Parent Family and Family.
5. The scheme must offer clinical pathways to treatment without a need for a General Practitioner (GP) referral, such as (but not limited to) certain types of cancer, physiotherapy, osteopathy, and mental health support.
6. The scheme rates should offer affordability to all Network Rail employees, taking into consideration the demographics within the organization.
7. The scheme must have geographic coverage across Great Britain to cover all routes and regions Network Rail operates in.
8. The number of employees utilizing the service may vary depending on how the business develops; as such, the services must have flexibility to be scaled at short notice.
9. As a public sector organization, Network Rail abides by the Public Sector Equality Duty (PSED) and takes its duties to eliminate discrimination, advance equality of opportunity, and foster good relations between different people when carrying out its activities very seriously. We require all our suppliers, as representatives of the company, to adhere to the same standards in everyday practices.

Contract location: UK
Communication: The procurement documents are available for unrestricted and full direct access, free of charge, at: https://networkrail.bravosolution.co.uk/web/login.html The link provides access to complete and submit the tender.
Languages in which tenders or requests to participate may be submitted: En
This is a recurrent procurement: Yes
Enquiry deadline: 2026-06-19T23:59:00+01:00
Submission address and any special instructions: The procurement documents are available for unrestricted and full direct access, free of charge, at: https://networkrail.bravosolution.co.uk/web/login.html The link provides access to complete and submit the tender.
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2026-11-23T23:59:59+00:00
Recurring procurement:
Publication date of next tender notice (estimated): 2034-06-01T23:59:59+01:00

Lot number: 1
Lot value (estimated)
231.784.821,00 GBP excluding VAT
278.141.785,00 GBP including VAT
This contract is subject to renewal: Yes
Description of renewals: Contract extensions of two periods of two years (total 4+2+2 years).

Award criteria:

Name	Type	Weighting
Technical	quality	70%
Commercial	price	30%