Hand Hygiene Associated Products and Services

The NHS Supply Chain has opened an eight‑year framework agreement to acquire hand hygiene products and services required across the National Health Service in the United Kingdom. The framework will cover the delivery of a full range of hand cleansing, disinfection and care items for patients and clinicians in acute, community, ambulance and mental health settings. Contracts will be awarded under a consolidated open framework that allows NHS trusts and other eligible public‑sector organisations to source these essentials through a single procurement channel.

Within the framework, seven specific lots provide a comprehensive catalog of goods and services. Lot 1 offers closed hand hygiene dispenser systems that support the three‑step hand hygiene process, including wall‑mounted units and required components. Lot 2 supplies universal dispenser units and accessories compatible with NHS standard refill formats. Lot 3 covers core refill ranges for NHS universal dispensers, comprising hand washes, alcohol‑ and non‑alcohol‑based disinfectants and moisturising products. Lot 4 delivers free‑standing hygiene devices and portable products for flexible placement. Lot 5 supplies antiseptic hand wipes for situations where conventional washing or rubs are impractical. Lot 6 enables hand hygiene training, education and compliance monitoring through audit equipment. Lot 7 provides antimicrobial hand shield products designed to give broad‑spectrum, residual protection with non‑leaching, invisible coating technology. All lots allow the inclusion of optional items to tailor supply to specific organisational needs.

Products will be supplied in dispenser refills, free‑standing units and personal‑use formats, with availability via stocked and e‑direct distribution routes. All items must be compatible with NHS dispenser systems, meet relevant UK health and safety regulations, and adhere to NHS hand hygiene performance standards for effectiveness and patient safety.

The Framework Agreement is for the supply of hand hygiene products used for the cleansing, disinfection and care of both patient’s and clinician’s hands throughout the NHS including but not limited to Acute (Theatres, Wards, Depts, etc), Community, Ambulance and Mental Health Trusts. Products include, but are not limited to:
Hand Wash / Soap
Alcohol and Non‑Alcohol Based Hand Disinfectants
Moisturisers
Repair, Rehydration and Protection Hand Creams and Emollients
Antiseptic Hand Wipes
Universal Dispenser
The universal offering will include the provision of a universal dispenser together with appropriately sized refill products that are compatible with the dispenser.
Products will be supplied in a range of formats, including dispenser refills, free‑standing units and personal‑use items. Supply routes include stocked and e‑direct.
The Framework Agreement will be established between NHS Supply Chain and one or more appointed suppliers. The Framework will be available for use by NHS trusts, other NHS bodies, and other eligible public sector and healthcare organisations in the United Kingdom.
The Framework is being established as an Open Framework in accordance with section 49 of the Procurement Act 2023. The Open Framework scheme will operate for a maximum period of eight (8) years.
The initial Framework is expected to be awarded for a period of three (3) years, with an estimated value of approximately £36,000,000 excluding VAT.
The Authority may re‑open the Open Framework and award one or more successive Frameworks on substantially the same terms during the Open Framework period, in accordance with the Procurement Act 2023 and the tender documentation.
The aggregate estimated total value of contracts awarded across the full eight‑year Open Framework period is approximately £150,100,000 excluding VAT.
The final Framework awarded under the Open Framework scheme will expire at the end of the eight‑year period. No guarantee of volume or value is given.

Contract location: UK
Communication: https://nhssupplychain.app.jaggaer.com
Languages in which tenders or requests to participate may be submitted: En
This is a recurrent procurement: Yes
Enquiry deadline: 2026-07-21T15:00:00+01:00
Submission address and any special instructions: https://nhssupplychain.app.jaggaer.com
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2027-02-17T23:59:59+00:00
Recurring procurement:
Publication date of next tender notice (estimated): 2030-03-01T23:59:59+00:00

Lot number: 1
Description: Closed hand hygiene dispenser systems supporting a three‑step hand hygiene process, including compatible wall‑mounted or fixed dispensing units and associated components. Products are intended for use in healthcare and clinical environments to support infection prevention and control requirements.
Lot value (estimated)
12.600.000,00 GBP excluding VAT
15.120.000,00 GBP including VAT
Information about options. Options: Yes

Lot number: 2
Description: Universal hand hygiene dispenser units and accessories compatible with NHS standard refill formats. This Lot includes dispensers and ancillary components designed for use across healthcare environments to support standardised hand hygiene delivery.
Lot value (estimated)
6.480.000,00 GBP excluding VAT
7.776.000,00 GBP including VAT
Information about options. Options: Yes

Lot number: 3
Description: Core range hand hygiene refills compatible with NHS universal dispensers, including but not limited to: hand wash, alcohol and non-alcohol based hand disdinfectants and moisturising products. Products are intended for routine clinical and healthcare use to support infection prevention and control.
Lot value (estimated)
6.480.000,00 GBP excluding VAT
7.776.000,00 GBP including VAT
Information about options. Options: Yes

Lot number: 4
Description: Free‑standing hand hygiene units and personal or portable hand hygiene products suitable for use across healthcare settings. This Lot supports flexible placement and individual use where wall‑mounted dispensing is not appropriate. Products include but not limited to: hand wash, alcohol and non-alcohol santisers, moisturising products, emollients and associated accessories.
Lot value (estimated)
4.680.000,00 GBP excluding VAT
5.616.000,00 GBP including VAT
Information about options. Options: Yes

Lot number: 5
Description: Antiseptic hand wipes intended for clinical and healthcare use, including products designed to support hand hygiene where access to handwashing or alcohol‑based hand rubs is limited or impractical.
Lot value (estimated)
2.880.000,00 GBP excluding VAT
3.456.000,00 GBP including VAT
Information about options. Options: Yes

Lot number: 6
Description: Hand hygiene training, education and compliance products. This lot is for the provision of training and audit equipment intended to provide additional support to promote, improve and monitor NHS hand hygiene compliance.
Lot value (estimated)
1.080.000,00 GBP excluding VAT
1.296.000,00 GBP including VAT
Information about options. Options: Yes

Lot number: 7
Description: Hand shield products and associated accessories intended to support hand protection and infection prevention in healthcare settings. This lot is for the provision of an antimicrobial hand shield with contact kill and residual activity that provides: Antimicrobial broad-spectrum protection Non leaching technology Residual coating that remains effective for a minimum of 8 hours Invisible coating Contact kill mechanism
Lot value (estimated)
1.800.000,00 GBP excluding VAT
2.160.000,00 GBP including VAT
Information about options. Options: Yes