HBC NB Hastings Leisure Management Services (ESPH749)

Hastings Borough Council is seeking a specialist partner to assume leasehold management of three key community assets – Summerfields Leisure Centre, the Falaise Gym and White Rock Gardens – under a ten‑year contract with the possibility of two additional five‑year extensions. The engagement is designed to rebuild the leisure portfolio of Hastings, augmenting the quality and scope of badminton, padel, tennis and general fitness offerings, and to enhance accessibility, modernity and environmental performance across the sites. The Council is particularly interested in a solution that will widen participation, especially among under‑represented populations, and that can accommodate the development of an additional space within White Rock Gardens, thereby unlocking further investment and enrichment of the leisure experience.

Tenderers are required to submit a base bid that incorporates a capital investment proposal financed by the supplier, as well as two mandatory variant bids: one that includes council‑funded facility investment, and a second that incorporates council and Lawn Tennis Association funding for a padel board or tennis facility. The procurement will be structured under a traditional Sport England contracting model, with the council reserving the right to switch to an agency contract during the term in the supplier’s agreement. All proposals must demonstrate compliance with the award criteria, placing disproportionate emphasis on cost and management fee, while underscoring quality in areas such as facility development, risk management, staff training, service quality, innovation, sustainability and social value. The contract will commence with a mobilisation period from 1 April 2027, with service take‑over on 1 October 2027. The contract requirements follow the Sport England contracting model, allowing transition to an agency model if agreed.

Hastings Borough Council is committed to securing Summerfields Leisure Centre, Falaise Gym, and White Rock Gardens for the long-term, creating a sustainable and vibrant future for leisure facilities, sport, physical activity, and active wellbeing services in Hastings.
The Council's Leisure Management Contract is for the management of the three facilities. The Council aim to enhance the leisure offer, improving health and wellbeing by reaching more people, encouraging participation from those who are less active. The Council will explore an exciting opportunity to extend the contract to include an additional space within White Rock Gardens unlocking potential for new investment to complement and enrich the leisure experience.
The Council are seeking a partner who shares our ambition to transform user experiences, promote active lifestyles, and deliver best value while reducing environmental impact, creating a modern, accessible, and financially resilient leisure service that truly reflects the pride and potential of Hastings.
The contract will be for a duration of ten years with the option to extend for a further two periods of up to five years each.
The contract will be based on a traditional, Sport England contracting model. The Council reserve the right to transition to an agency contract model during the contract term in agreement with the Supplier.
Variant bids are included in this tender. Tenderers are required to submit a tender for each variant:
- Initial Tender Base Bid: includes capital investment proposal(s) which are to be funded by the supplier.
- Mandatory Variant Bid 1: as Base Bid with Council funded facility investment.
- Mandatory Variant Bid 2: As Base Bid with Council / Lawn Tennis Association funded padel board / Tennis Facility.
Service start date is 1 October 2027. Contract start date is estimated 1 April 2027 to allow for a sufficient mobilisation period.
To aid Suppliers in deciding whether to submit a Stage 1 response, the Council has set out the award criteria for Stage 2 tenders. However, Suppliers should note that the Council reserves the right to refine the award criteria during the Procurement Process, in accordance with section 24 of the Procurement Act 2023.
The Council expects to confirm details of the additional funding, delivery arrangements, and operational management of the facility during the clarification period of Stage 1 of the tender procedure or with the final solution reflected in the tender requirement for Stage 2 of the tender procedure.
The Council have right to award on the basis of initial tender’s bids, in this case the highest rank bidder becomes the preferred bidder and the Council will proceed with the award process and notices without negotiations and/or material amendments.

Contract location: UKJ22
Communication: https://in-tendhost.co.uk/esph/aspx/Home
Languages in which tenders or requests to participate may be submitted: En
Submission address and any special instructions: https://in-tendhost.co.uk/esph/aspx/Home
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2027-03-01T23:59:59+00:00

Lot number: 1
Lot value (estimated)
40.000.000,00 AED excluding VAT
48.000.000,00 AED including VAT
This contract is subject to renewal: Yes
Description of renewals: Option for two separate extensions of up to five years each.

Award criteria:

Name	Type	Weighting
Cost / Management Fee	cost	40%
Facility Development	quality	10%
Contract and Risk Management	quality	5%
Asset Management	quality	5%
Staffing, Training and Development	quality	5%
Service Quality and Performance Monitoring	quality	5%
Programme Development and Innovation	quality	5%
Active Wellbeing Service	quality	5%
Marketing and Pricing	quality	5%
Customer Service	quality	5%
Sustainability	quality	5%
Social Value	quality	5%