Health, Wellbeing and Night Hub

Durham County Council invites experienced and skilled organisations to provide a comprehensive Health, Wellbeing and Night Hub service. The tender covers the provision of a Safe Night Hub, an Integrated Support Hub, and related dispersed properties, all delivered from a single premises that supplies wrap‑around support for adults at risk of homelessness, rough sleeping or adverse health outcomes. The service aims to prevent discharge to the street for eligible adults, offer immediate short‑term step‑down support following hospital discharge, identify housing needs early and facilitate move‑on solutions, and support access to a range of statutory and voluntary services including housing, welfare benefits, financial support and health appointments.

In addition to the central hub, the contract requires the operator to maintain ten dispersed supported accommodation properties that serve as a step‑down pathway from the Night Hub. The provider will coordinate these facilities to enable a seamless transition for users from the hub to independent housing, thereby reducing rough sleeping and repeat homelessness while improving engagement with broader support networks. The contract carries the option for renewal in two one‑year periods contingent on funding availability, performance, and commissioner approval.

All services must comply with relevant health and safety, housing, and data protection regulations.

Durham County Council (the Council) are seeking submissions from suitably experienced and skilled organisations to provide the specified services for the Health, Wellbeing and Night Hub. This includes the Safe Night Hub, Integrated Support Hub and dispersed properties. The main service should be based in one premises which is able to deliver the wrap around support required. The contract will also include the provision of 10 dispersed supported accommodation properties to be used as a step down pathway from the Night Hub.
The Health, Wellbeing and Night Hub aims to deliver a preventative, integrated response for adults at risk of homelessness, rough sleeping, or poor health outcomes, particularly those discharged from hospital or unable to safely return to accommodation.
The service aims to:
•Prevent discharge to the street for eligible adults
•Provide immediate, short-term step-down support following hospital discharge
•Identify housing needs early and support move-on solutions
•Support access to appropriate services such as Housing and homelessness services, Welfare benefits and financial support.GP registration and health appointments (not exhaustive)
•Reduce rough sleeping and repeat homelessness
•Improve service user engagement with statutory and voluntary services
Further details of the requirements are set out in Document 3A Specification which can be accessed free of charge at www.open-uk.org.
Permitted Changes to Contract:
*Funding for these services is reliant upon the continued availability of funds from both the Council's core budget and The Homeless Prevention Funding. Funding amounts and sources are uncertain over the contract term and therefore DCC may need to invoke either contract modifications or termination as permitted under the relevant sections of the contract terms and conditions.
At the Council's discretion, should the Council acquire further funding, including from different sources, additional services may be required and may slightly differ to that detailed in the Specification but will fall under the remit of the Health, Wellbeing and Night Hub service.
The Council reserves the right to apply inflationary uplifts to the contract value at its sole discretion and will be based upon the availability of funding and commissioning priorities.
The Council reserves the right to modify the service specification if new legislation and/or guidance regarding the delivery of this service is published by the Government.
If a successful bidder's contract is terminated, either at the Council's or the provider's discretion, the council has the discretion to approach one or all of the other successful bidders to offer them the opportunity to deliver the Health, Wellbeing and Night Hub service OR go to market for a new supplier.

Contract location: UKC14
Communication: www.open-uk.org using reference OPEN20261086
Languages in which tenders or requests to participate may be submitted: En
Submission address and any special instructions: www.open-uk.org using reference OPEN20261086
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2026-10-01T23:59:59+01:00

Lot number: 1
Lot value (estimated)
1.750.000,00 GBP excluding VAT
2.100.000,00 GBP including VAT
This contract is subject to renewal: Yes
Description of renewals: This contract is let with an option to extend by 2 x periods of 12 months based on the availability of funding, provider performance against contract and commissioner approval.