Integrated Domestic Abuse Refuge and Outreach Service for Portsmouth

The Council seeks a qualified supplier to deliver an Integrated Domestic Abuse Refuge and Outreach Service covering the Portsmouth area. The service will provide full‑time refuge support through council‑owned accommodation and flexible, outreach‑style community support carried out on a floating basis. Together the two elements will deliver a coordinated, trauma‑informed response to victims of domestic abuse, their children, and, where appropriate, perpetrators, enabling higher‑risk and medium‑risk individuals to rebuild confidence and life skills. Support for children will include both individual and group‑based interventions tailored to the specific needs arising from domestic abuse.

The contracting authority will manage the procurement on behalf of the Hampshire Police and Crime Commissioner, with funding drawn from the Council and the OPCC. The contract will span an initial three‑year period, with options for extensions up to a total of six years, and contracting terms will allow assignment to any successor authority in the event of local government reorganisation. The supplier’s deliverables must be strictly confined to the provision of support services within refuge accommodation, excluding any property management or maintenance duties. All provision of services must be trauma‑informed and coordinated across refuge and community settings.

Portsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide an Integrated Domestic Abuse Refuge and Outreach Service for Portsmouth
The Council will act as the lead authority and manage the procurement process on behalf of the Police and Crime Commissioner for Hampshire and the Isle of Wight. This procurement relates to the re-tendering of an existing domestic abuse service delivered within Portsmouth in conjunction with the Hampshire Office of the Police and Crime Commissioner (OPCC). The new service will deliver two core elements of domestic abuse support:
• Refuge Support
• Community-Based (Floating) Support
Together, these elements will provide a coordinated and trauma‑informed response for victims of domestic abuse, their children, and, where appropriate, perpetrators. The main aims of the service are to:
• Provide client‑led practical and emotional support to high‑risk and medium‑risk victims of domestic abuse, enabling them to build the strength, confidence and skills required to move on and rebuild their lives
• Provide support for children affected by domestic abuse, including individual and group‑based support where appropriate
• Refuge Support will be delivered via Council‑owned properties. This contract relates solely to the delivery of the support service within refuge accommodation and does not cover property management or maintenance functions.
• Community Support will be delivered on a floating support basis, providing flexible, outreach‑style support to victims and families tailored to individual risk and need.
The initial three year contract is valued at £900,000 per annum. However this is funded from two sources. The Council's contribution of £657,600 per annum is confirmed for the full three-year initial term. The OPCC contribution is currently confirmed for an initial period of one year, pending a formal decision notice; however, it is intended that this funding will continue subject to approval. In the event that OPCC funding is not extended, the contracting authority reserves the right to vary the contract to reflect any resulting reduction in available funding. The total value of the contract is set at a capped amount. Any bids that come in over this amount will be set aside.
The contract term will be for 3 years with options to extend in increments to be agreed up to a maximum of 6 years.
This procurement timetable is indicative and, while the council does not intend to depart from it, it reserves the right to do so at any time.
1. Contract notice published on FTS - 22/06/26
2. Procurement documents available on In-tend - 22/06/26
3. Deadline for requests for clarification - 17/07/26 (23:59)
4. Tender return deadline - 31/07/26 (12:00)
5. Evaluation of tenders completed - 21/08/26
6. Interviews (if held) w/c 31/08/26
7. Issue Assessment Summaries - 12/10/26
8. Standstill period - 13 - 23/10/26
9. Contract award - 26/10/26
10. Mobilisation - 26/10/26
11. Start of Contract - 01/04/27
The government has announced its decision on Local Government Reorganisation on Wednesday 25th March 2026 that Portsmouth City Council will become part of a larger unitary authority that will cover the areas of Gosport, Fareham and Havant, and include Newlands, Horndean, Clanfield and Rowlands Castle.
In the event of reorganisation, contracts will include clauses that allow for the assignment of the contract to successor authorities. Any assignment clause is likely to state any contract may be assigned to any new authority that succeeds the original contracting authority.
For further details in respect of LGR see the following link -
https://www.portsmouth.gov.uk/services/council-and-democracy/devolution-and-plans-for- local-government-reorganisation/

Contract location: UKJ31
Communication: https://in-tendhost.co.uk/portsmouthcc/aspx/Home
Languages in which tenders or requests to participate may be submitted: En
This is a recurrent procurement: Yes
Enquiry deadline: 2026-07-17T23:59:00+01:00
Submission address and any special instructions: https://in-tendhost.co.uk/portsmouthcc/aspx/Home
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2026-10-26T23:59:59Z
Recurring procurement:
Publication date of next tender notice (estimated): 2032-06-22T23:59:59+01:00

Lot number: 1
Lot value (estimated)
5.400.000,00 GBP excluding VAT
6.480.000,00 GBP including VAT
This contract is subject to renewal: Yes
Description of renewals: The contract term will be for 3 years with options to extend in increments to be agreed up to a maximum of 6 years.
Information about options. Options: Yes

Award criteria:

Name	Type	Weighting
Quality	quality	95%
Price	price	5%