Lifts Preventative Management

Regenda Limited seeks a specialised contractor to deliver a unified preventative maintenance programme for its entire fleet of lifting devices, encompassing both high‑speed passenger lifts and residential domestic hoists. The contract, divided into two distinct lots, requires the successful bidder to conduct scheduled inspections, routine servicing, fault diagnosis, component replacement and emergency repairs in a manner that guarantees the ongoing safety, compliance and reliability of all equipment. Through systematic performance monitoring and timely intervention, the contractor will minimise downtime and ensure uninterrupted operation of lifts that support the movement of people across Regenda’s properties.

In the passenger lift lot, the contractor will perform routine maintenance visits, carry out statutory safety testing, obtain necessary certifications and manage the complete replacement of ageing components to keep each lift fully compliant with health and safety legislation. The domestic lifting equipment lot focuses on safeguarding residents’ mobility by providing rapid response to breakdowns, detailed fault analysis, minor repairs, and proactive upkeep of each hoist, while maintaining meticulous records and delivering a high standard of customer care, particularly for vulnerable users. Each provision will be executed over an initial three‑year term, with a possibility of extension for up to an additional three years, contingent upon the contractor’s performance.

All services must be delivered in strict accordance with UK statutory lift regulations and applicable industry standards.

The Regenda Group invites tenders for the provision of a comprehensive programme of maintenance, repair and servicing across its portfolio of lifting equipment. The tender is structured into two distinct lots to provide clarity of scope and to enable bidders to focus on the areas that best align with their specialist expertise:
Lot 1 – Passenger Lifts Preventative Maintenance
Lot 2 – Domestic Lifting Equipment Preventative Maintenance
Across both lots, the appointed contractors will be responsible for ensuring that all lifts remain safe, compliant, reliable and fully operational, with downtime kept to an absolute minimum. The required service includes planned preventative maintenance, responsive repairs, statutory compliance activities, emergency call‐outs and ongoing performance monitoring.

Contract location: UKD
Communication: Lot 1: https://www.delta-esourcing.com/respond/7HHN623M2M Lot 2: https://www.delta-esourcing.com/respond/EMMKKPQV97
Languages in which tenders or requests to participate may be submitted: En
Enquiry deadline: 2026-07-10T17:00:00+01:00
Submission address and any special instructions: Lot 1: https://www.delta-esourcing.com/respond/7HHN623M2M Lot 2: https://www.delta-esourcing.com/respond/EMMKKPQV97
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2026-09-18T23:59:59+01:00

Lot number: 1
Description: Regenda Limited is seeking a suitable contractor to carry out comprehensive lift maintenance services, including preventative maintenance, routine inspections, servicing, repairs, testing and certification to ensure all lifts remain safe, compliant and fully operational. The contract requires proactive identification and timely replacement of worn components, along with a structured programme of planned maintenance visits. Interested bidders must log in to Delta to review the full tender pack and submission requirements. The contract will have an initial term of 3 years (subject to performance satisfaction after the first 12 months) and the option to extend for further three periods of 12 months up to a maximum of 36 months.
Lot value (estimated)

1.440.000,00 GBP including VAT
This contract is subject to renewal: Yes
Description of renewals: Three further optional periods of 12 months up to a maximum of 36 months

Lot number: 2
Description: Regenda is seeking to appoint a contractor to deliver the preventative maintenance, servicing and repair of domestic lifting equipment, ensuring all assets remain safe, compliant and fully operational. The contractor will provide regular servicing, fault diagnosis, minor repairs, component replacement and proactive maintenance to minimise downtime and support resident mobility, as detailed in the specification document. High standards of customer care (particularly for vulnerable residents) are essential, alongside rapid breakdown response and accurate record‐keeping throughout the contract. The contract will be for an initial period of 3 years (subject to performance satisfaction after the first 12 months) followed by three optional further periods of 12 months for a maximum of 36 months.
Lot value (estimated)

960.000,00 GBP including VAT
This contract is subject to renewal: Yes
Description of renewals: Three further optional periods of 12 months up to a maximum of 36 months

Award criteria:

Name	Type	Weighting
Quality and Social Value Element	quality	60%
Criterion 2	quality	60%
Commercial Element	price	40%
Criterion 1	price	40%