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NEX26/29- Metro Go Technical Services Contract
Country:
United Kingdom of Great Britain and Northern IrelandSector:
Architectural, construction, engineering and inspection servicesDeadline:
9 Nov 2026AI Summary
The Metro Go Technical Services Contract is awarded to support Nexus in replacing and modernising the current Digital Command and Control system across the Tyne and Wear network. The successful contractor will develop the comprehensive specification for a new Digital Command and Control system, the associated Control Room, peripheral subsystems and a Disaster Recovery Suite, and will coordinate integration with the existing signalling infrastructure. Key deliverables include a correlation and condition survey of the current assets, a full concept of operations, functional specifications and technical tender documents, a digital twin model, ergonomic and human‑factor assessments, and detailed designs for the new Integrated Transport Control Centre and all relevant interfaces.
The contract scope is delivered through two awardable Task Orders and covers a full conversion lifecycle – from design, regulatory interfacing, and environmental mitigation to installation, commissioning, optimisation and post‑service support. The contractor will provide expert guidance on organisational change management, supply chain liaison with radio and train‑fleet stakeholders, data storage and security architecture, and will supply specialist input throughout the tender and supply phases. Stakeholder engagement, programme development, cost estimation, and all planning‑related design work are also integral to the role. All works must comply with CSM safety governance, existing signalling standards and relevant regulatory requirements.
The contract scope is delivered through two awardable Task Orders and covers a full conversion lifecycle – from design, regulatory interfacing, and environmental mitigation to installation, commissioning, optimisation and post‑service support. The contractor will provide expert guidance on organisational change management, supply chain liaison with radio and train‑fleet stakeholders, data storage and security architecture, and will supply specialist input throughout the tender and supply phases. Stakeholder engagement, programme development, cost estimation, and all planning‑related design work are also integral to the role. All works must comply with CSM safety governance, existing signalling standards and relevant regulatory requirements.
Description
The scope of the Metro Go Technical Services Contract is to assist Nexus with the development of the specification for the new Digital Command and Control system, Control Room and all associated peripheral systems; providing Safety Governance in line with CSM, ensuring its integration into the existing system, process and procedures.
The aim of this element of Metro Go is for NEXUS to successfully procure and deliver a digital replacement for the existing system, including its installation, commissioning, and optimisation.
The scope will be instructed through a series of Task Orders, there will be two Task Orders awarded with the contract.
The Scope of the Technical Services Contract will include:
• Correlation and Condition Survey of the existing system
• Production of the Concept of Operations
• Production of a Functional Specification and Technical Tender Documentation for a new Digital Command and Control System
• Verifying and Validating the existing Nexus Signalling system,
• Identify all interfacing systems
• Creating of a digital twin for the existing system
• Guidance, Navigation and Process development of organisational change
• The design of a new Integrated Transport Control Centre
• The design of a new Disaster Recovery Suite and associated building modifications.
• Ergonomic and Human Factors Assessments for all interactions with the Proposed System and the migration to it.
• Specification and Requirements for the Train Fleet
• Specification and Requirement for Radio systems and infrastructure
• Provision of a Regulatory Body and Legislator interface
• Requirements and options for Data Storage and Security.
• Any associated Environmental, Ecological mitigation or management, such as Biodiversity Nett Gain and Carbon offset.
• Provision of Specialist input during the tender process.
• Provision of Specialist support during the supply contract.
• Optimisation advice following entry into service.
• Any design related works associated with planning applications or similar.
• All stakeholder work involved with the project.
• Implementation and Construction Estimates.
• Outline design development and construct programmes.
• The first two Task Orders will be awarded with the Technical Services Contract
Nexus will shortlist the Tenderers following the conditions of participation stage in November 2026. Shortlisted Tenderers will then be invited to ITT stage in accordance with the following anticipated procurement timeline:
Conditions of Participation/PSQ stage: September - November 2026
Invitation to Tender (ITT) stage: November 2026 - January 2027
Anticipated Contract Award: March 2027
Anticipated Contract Start Date: April 2027
Nexus utilises the North East Procurement Organisation OPEN eProcurement portal for all tender opportunities. Suppliers will need to register to gain free access to procurement documents and, to submit tender responses. If you are not registered, you can do so here: https://www.open-uk.org/ (the "Portal"). Project # OPEN20262012
Contract location: UKC
Communication: https://www.open-uk.org/
Enquiry deadline: 2026-10-26T23:59:59Z
Deadline for requests to participate: 2026-11-09T12:00:00Z
Submission address and any special instructions: https://www.open-uk.org/
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2027-03-01T23:59:59Z
Lot: 1
Lot value (estimated)
8.000.000,00 GBP excluding VAT
10.000.000,00 GBP including VAT
Award criteria:
Languages in which tenders or requests to participate may be submitted: En
The aim of this element of Metro Go is for NEXUS to successfully procure and deliver a digital replacement for the existing system, including its installation, commissioning, and optimisation.
The scope will be instructed through a series of Task Orders, there will be two Task Orders awarded with the contract.
The Scope of the Technical Services Contract will include:
• Correlation and Condition Survey of the existing system
• Production of the Concept of Operations
• Production of a Functional Specification and Technical Tender Documentation for a new Digital Command and Control System
• Verifying and Validating the existing Nexus Signalling system,
• Identify all interfacing systems
• Creating of a digital twin for the existing system
• Guidance, Navigation and Process development of organisational change
• The design of a new Integrated Transport Control Centre
• The design of a new Disaster Recovery Suite and associated building modifications.
• Ergonomic and Human Factors Assessments for all interactions with the Proposed System and the migration to it.
• Specification and Requirements for the Train Fleet
• Specification and Requirement for Radio systems and infrastructure
• Provision of a Regulatory Body and Legislator interface
• Requirements and options for Data Storage and Security.
• Any associated Environmental, Ecological mitigation or management, such as Biodiversity Nett Gain and Carbon offset.
• Provision of Specialist input during the tender process.
• Provision of Specialist support during the supply contract.
• Optimisation advice following entry into service.
• Any design related works associated with planning applications or similar.
• All stakeholder work involved with the project.
• Implementation and Construction Estimates.
• Outline design development and construct programmes.
• The first two Task Orders will be awarded with the Technical Services Contract
Nexus will shortlist the Tenderers following the conditions of participation stage in November 2026. Shortlisted Tenderers will then be invited to ITT stage in accordance with the following anticipated procurement timeline:
Conditions of Participation/PSQ stage: September - November 2026
Invitation to Tender (ITT) stage: November 2026 - January 2027
Anticipated Contract Award: March 2027
Anticipated Contract Start Date: April 2027
Nexus utilises the North East Procurement Organisation OPEN eProcurement portal for all tender opportunities. Suppliers will need to register to gain free access to procurement documents and, to submit tender responses. If you are not registered, you can do so here: https://www.open-uk.org/ (the "Portal"). Project # OPEN20262012
Contract location: UKC
Communication: https://www.open-uk.org/
Enquiry deadline: 2026-10-26T23:59:59Z
Deadline for requests to participate: 2026-11-09T12:00:00Z
Submission address and any special instructions: https://www.open-uk.org/
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2027-03-01T23:59:59Z
Lot: 1
Lot value (estimated)
8.000.000,00 GBP excluding VAT
10.000.000,00 GBP including VAT
Award criteria:
| Name | Type | Weighting |
|---|---|---|
| Quality | quality | 60% |
| Price | price | 30% |
| Social Value | quality | 10% |
Languages in which tenders or requests to participate may be submitted: En
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