OutSystems Services - Dynamic Purchasing System

A contracting entity seeks to establish a Dynamic Purchasing System (DPS) for OutSystems Platform projects. This DPS will encompass two distinct Lots: Lot 1 focusing on Projects and Lot 2 dedicated to Digital Resources. Suppliers wishing to participate must demonstrate proven experience with the OutSystems Platform, providing at least two distinct examples for each Lot they intend to join.

Successful candidates will be required to meet stringent quality, health & safety, environmental, and cyber security standards. These include holding relevant certifications such as ISO 9001 for Quality Management, ISO 45001 for Health & Safety, ISO 14001 for Environmental Management, or demonstrating equivalent practices through documented policies and procedures. Cyber Security accreditation from a recognized third-party organization (e.g., Cyber Essentials, ISO 27001:2013) is mandatory.

The DPS will utilize electronic workflows for ordering, invoicing, and payments. New suppliers can join the DPS throughout its lifespan, making it an ongoing opportunity for businesses specializing in OutSystems solutions.

The Authority has established a Dynamic Purchasing System (DPS) for Outsystems Services including Support, Maintenance, Application Development, Client-Side Support and Continuous Improvement.
The DPS is split into two (2) lots:
Lot 1 - Projects
Lot 2 - Digital Resources
.
No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to within each lot description. The DPS will be open to entrants throughout its life who meet the minimum criteria.
Suppliers should note that the Authority may incorporate a preferred bidder stage in their invitation to tender process to allow them to carry out appropriate due diligence on the preferred supplier.
The Authority will have the right to request evidence that entry criteria is still valid at any point during the life of the Dynamic Purchasing System with evidence to be provided via an updated SPD to the Authority within 5 working days of request being issued.
There will be an ongoing requirement for suppliers to provide management information on call-off contracts awarded under this DPS.
Suppliers should be aware that there may be a requirement to indicate the names and professional qualifications of the staff assigned to performing the contract at any subsequent Call-Off
DPS call-offs may require the mandated payment of the Real Living Wage as a special contract condition, this will be determined on an individual call-off basis.
It is intended that the terms and conditions applicable to Call-Offs will be the Scottish Government ICT Model Services Contract. The Terms and Conditions will be refined for each applicable Call-Off.
Interested parties can apply for either or both lots. Interested parties do not need to meet all elements of the scope detailed within each lot to be awarded a place.

Additional Information for V.1.3
The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 22652. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Information about variants:

Variants will be accepted: No

Information about options:

Options: No

Languages in which tenders or requests to participate may be submitted:

EN

Information about recurrence:

This is a recurrent procurement: Yes

Estimated timing for further notices to be published:

January 2027

This contract is divided into lots: Yes

Lot 1:
Projects
Description of the procurement:
Project work to include Support, Maintenance, Application Development, Client-Side Support Services and Continuous Improvement on the Outsystems platform.
Suppliers must have at least 12 months experience delivering the types of services within this lot.
Provide details about the services you can provide under this lot including at least 2 case study examples from the last 3 years demonstrating experience of development and deployment of applications, client-side support, continuous improvement and or support and maintenance on OutSystems platform. Maximum 750 words per example.
Examples from public and/or private sector may be provided. Please try and be as clear and concise as possible. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full.
A copy of the case study evidence form can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with relevant case study examples and uploaded.
Suppliers should be aware there is not a requirement to provide all services within this lot, applications can be submitted for discrete elements of the services.
Place of performance:
NUTS code:
UKM
Award criteria:
Criteria below:
Quality criterion: Quality / Weighting: 40% - 80%
Price / Weighting: 20% - 60%
Duration of the contract:
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
This DPS is expected to run for a period of four years until January 2027. There are no time limit restrictions on a DPS and Social Security Scotland reserve the right to shorten, terminate or extend the operation of the DPS at any time

Lot 2:
Digital Resources
Description of the procurement:
Resources for a specific output to support the following areas - Support, Maintenance, Application Development, Client Side Support and Continuous Improvement on the OutSystems platform.
The anticipated services and/or role profile include (but not limited to) the following:
Digital Specialists
Quality Assurance
Network Advice Specialists
Project/Programme Managers
UX/UI
Dev Ops
Business Analysts
User Researchers
Software Engineers
Data Analytical Specialists
Solutions Architect
Technical Architect
Security Architect
Testing Specialist
Pen Testing Specialists
Suppliers must have at least 12 months experience delivering the types of services within this lot.
Please provide details about the services you can provide under this lot including at least 2 relevant case study examples from the last 3 years. Maximum 350 words per example.
Provide evidence of experience in providing resources for a specific piece of work for development and deployment of applications and or support and maintenance on OutSystems Platform.
Examples from public and/or private sector may be provided. Please try and be as clear and concise as possible. Do not include hyperlinks or embed files to this response and ensure acronyms are explained in full.
A copy of the case study evidence form can be found at section 4C.1.2 of the Single Procurement Document (SPD) Scotland within Public Contracts Scotland – Tender (PCS-T). The form should be downloaded, populated with relevant case study examples and uploaded.
Suppliers should be aware there is not a requirement to provide all services within this lot, applications can be submitted for discrete elements of the services.
Place of performance:
NUTS code:
UKM
Award criteria:
Criteria below:
Quality criterion: Quality / Weighting: 40% - 80%
Price / Weighting: 20% - 60%
Duration of the contract:
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
This DPS is expected to run for a period of four years until January 2027. There are no time limit restrictions on a DPS and Social Security Scotland reserve the right to shorten, terminate or extend the operation of the DPS at any time.