Temporary Accommodation, Off-the-Streets Accommodation, Accommodation-based Services and Floating Support Framework

Exeter City Council is establishing a four‑lot framework under a Light Touch Regime to secure a range of accommodation and support services designed to fulfil statutory duties related to homelessness prevention, relief and placement, as well as safeguarding vulnerable adults and families. The framework will allow the Council to call off services through mini‑competitions or direct awards where permitted, ensuring flexible procurement that can respond quickly to changing needs in the housing sector.

Lot 1 requires providers to deliver short‑term, reactive temporary accommodation, including out‑of‑hours placements and nightly paid options, for individuals and families in accordance with Part 7 of the Housing Act 1996 (as amended). Lot 2 focuses on emergency beds and rapid access units, including respite provision, to accommodate rough sleepers and those at immediate risk of rough sleeping, as well as individuals not eligible for statutory support. Lot 3 seeks accommodation that incorporates intensive housing management functions to support tenants in progressing toward independence, while Lot 4 is for floating support services that are not tied to a specific property but aim to enable individuals to sustain tenancies and prevent homelessness.

All services must be rendered in compliance with Part 7 of the Housing Act 1996 (as amended) and must deliver outcome‑focused support to vulnerable adults and families.

Exeter City Council seeks to establish a four-lot framework under the Light Touch Regime to secure accommodation and support services to meet statutory duties relating to homelessness prevention, relief, and placement; safeguarding of vulnerable adults and families; and delivery of outcome focused support. The framework will enable call offs (Mini competitions or direct awards, where permitted) across the following lots:
Lot 1: Temporary Accommodation (TA) - Short-term, reactive placements, to include placements out of hours, (incl. nightly paid) for individuals/families pursuant to duties under Part 7 of the Housing Act 1996 (as Amended).
Lot 2: Off the Streets Accommodation - Emergency beds and rapid access units (including respite provision) for same day placements for rough sleepers, people at immediate risk of rough sleeping and those not eligible for statutory support.
Lot 3: Accommodation-based Services - Accommodation with intensive housing management function; will support tenants with pathway progression to independence.
Lot 4: Floating Support - support that is not linked to any specific property; will support individuals to sustain tenancies and prevent homelessness.
Note: ECC is not guaranteeing volumes at this stage.

Contract location: UKK4
Communication: All tender documents will be available exclusively via procurement portal (www.advantageswtenders.co.uk). Registration is free of charge. Direct Link (LIVE FROM 6 JULY 2026) - https://procontract.due-north.com/Advert?advertId=881b5b6d-1e6e-f111-813c-005056b64545&p=69ce52d6-e03c-e511-80ed-000c29c9ba21
Languages in which tenders or requests to participate may be submitted: En
Enquiry deadline: 2026-08-14T12:00:00+01:00
Submission address and any special instructions: All tender documents will be available exclusively via procurement portal (www.advantageswtenders.co.uk). Registration is free of charge. Direct Link (LIVE FROM 6 JULY 2026) - https://procontract.due-north.com/Advert?advertId=881b5b6d-1e6e-f111-813c-005056b64545&p=69ce52d6-e03c-e511-80ed-000c29c9ba21
Tenders may be submitted electronically: allowed
Award decision date (estimated): 2026-10-01T23:59:59+01:00

Lot number: 1
Description: Short-term, reactive placements, to include placements out of hours, (incl. nightly paid) for individuals/families pursuant to duties under Part 7 of the Housing Act 1996 (as Amended).
Lot value (estimated)
7.100.000,00 GBP excluding VAT
8.500.000,00 GBP including VAT

Lot number: 2
Description: Emergency beds and rapid access units (including respite provision) for same day placements for rough sleepers, people at immediate risk of rough sleeping and those not eligible for statutory support.
Lot value (estimated)
400.000,00 GBP excluding VAT
500.000,00 GBP including VAT

Lot number: 3
Description: Accommodation with intensive housing management function; will support tenants with pathway progression to independence.
Lot value (estimated)
2.400.000,00 GBP excluding VAT
2.900.000,00 GBP including VAT

Lot number: 4
Description: Support that is not linked to any specific property; will support individuals to sustain tenancies and prevent homelessness
Lot value (estimated)
3.800.000,00 GBP excluding VAT
4.600.000,00 GBP including VAT